Privacy Policy

“GloballyGi” or “we” takes the privacy of your information seriously. This privacy notice (“Privacy Notice”) describes the types of personal information we collect from you, through website (including sub-domains and microsites) mobile applications, or other means. It describes the purposes for which we collect that personal information, the other parties with whom we may share it, and the measures we take to try and protect it. It also tells you about some of your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services. By doing so you are consenting to the collection and processing of your Data (including SPDI) in accordance with the practices and policies outlined in this Privacy Notice.

Our products and services are targeted at users in India, and this Privacy Notice is intended to comply with the laws of India. If you are accessing or using the website or mobile application from an overseas location, you are requested to independently validate the impact of any applicable local laws. If you do not agree with this Privacy Notice at any time, in part or as a whole, write to our Grievance Office at the address specified below.

1. DEFINITIONS

In this Privacy Notice, the following definitions are used:

Cookies
a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.

Data

means personal information and SPDI about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our [ website and/or mobile application]

Data Protection Laws
any applicable law for the time being in force relating to the processing of Data, including the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, as amended or replaced from time to time.

SPDI

the Data Protection Laws define sensitive personal data or information of a person as personal information about that person relating to

(a) passwords;

(b) financial information such as bank account credit and debit card details or other payment instrument details;

(d) sexual orientation;

(e) medical records and history; or

(f) biometric information.

GloballyGi, a company incorporated in India whose registered office is at GloballyGi Experiences Pvt Ltd.,E-59, 1st Main, Manyata Residency,Manyata Tech Park, Nagawara, Bangalore - 560045.

User or you

the natural person who accesses our website or mobile application.

2. WHAT DATA DO WE COLLECT ABOUT YOU

GloballyGi collects Data for various purposes set out in this Privacy Notice. This Data includes, without limitation, the following categories 1 :

Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.
Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.
Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.
Transaction information: the date of the transaction, total amount, transaction history and preferences and related details.
Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.
Personal information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history, or any other personal information provided in responses to surveys or questionnaires.
Your reviews, feedback and opinions about our products, programmes and services.
Loyalty programme information: your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation.
Payment instrument information – through our application pages , you may choose a 3 rd payment service provider of your choice for making payment and may agree to store your payment instrument details with the chosen service provider/s. The payment instrument data is managed by service provider/s.

3. HOW WE COLLECT DATA

We collect Data in the following ways:

Information You Give Us: We receive and store any information you enter on our website or mobile application. Please see the section titled “Data Shared by You” for more information.
Automatic Information We Collect: We use “cookies”, pixels and similar technologies to receive and store certain types of information whenever you interact with us. Please see the section below, titled “Data that is Collected Automatically” for more information.
E-mail Communications: To help us make e-mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open e-mail from us or click on a link in the e-mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email.

4. DATA SHARED BY YOU

GloballyGi may collect your Data in several ways from your use of our website or mobile application. For instance:

when you register with us to receive our products and/or services;
when you conduct a transaction with us or attempt a transaction at our stores, on our website or mobile application;
when you complete surveys conducted by or for us;
when you elect to receive any communications (including promotional offers) from us;
from the information gathered by your visit to website or mobile application; or
by way of correlation or inferences from information sourced from sources, which have collected or processed this data based on your consent.

5. DATA THAT IS COLLECTED AUTOMATICALLY

We automatically collect some information when you visit our website or use our mobile application. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address.
Our web servers or affiliates who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. GloballyGi uses this information to measure the site usage, improve content and to ensure safety and security, as well enhance performance of our website or mobile application.
We may collect your Data automatically via Cookies, pixels and similar technologies in line with settings on your browser. For more information about Cookies, please see the section below, titled “Cookies”.

6. OUR USE OF DATA

Any or all the above Data may be required by us from time to time to provide information relating to GloballyGi and to work on the experience when using our website or mobile application. Specifically, Data may be used by us for the following reasons:

carry out our obligations arising from any contract entered into between you and us;
provide (including customizing and improving) products and/or services and communicate with you about products and/or services offered by us;
enable payment, billing and invoicing related purposes;
provide you with offers (including for financial products and/or services), personalized services and recommendations and improve your experience on our website and mobile application;
operate, evaluate and improve our business (including for administration and management related purposes), website and mobile application;
generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics;
provide privileges and benefits to you, marketing and promotional campaigns based on your profile;
communicate with you (including to respond to your requests, questions, feedback, claims or disputes) and to customize and improve our services;
enforce the terms of use of our website and mobile application;
protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks; and
serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by applicable law.
We treat these inferences as personal information (or SPDI, as the case may be), where required under applicable law. Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
Where required under applicable law, we will only use your personal information with your consent; as necessary to provide you with products and/or services; or for such other purpose as is permissible under applicable law We may make broader use of anonymized personal information from which individuals cannot be identified.

7. MINORS

Our website and mobile application do not offer products or services for use by minors. If you are under 18, you may use our website or mobile application only with the consent of a parent or your guardian. In the event that we learn that we have collected personal information from a minor without verification of parental consent, we will delete that information at the earliest. If you believe that we might have any such information, please contact the Grievance Officer.

8. KEEPING DATA SECURE

We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e-mail.

9. RETENTION OF DATA

GloballyGi retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or mobile application, or for reasonable purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements or as otherwise stated in this Privacy Notice, and for such periods or purposes as are permitted under applicable Confidential law,. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.Even if we delete your Data, including on account of exercise of your right under Clause 12 below, it may, subject to applicable law, persist on backup or archival media for audit, legal, tax or regulatory purposes.

10. YOUR RIGHTS AND CHOICES

When we process Data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of GloballyGi as described in this Privacy Notice.
We may transfer Data we collect about you to recipients in India, where we are headquartered. India may not have the same Data Protection Laws as the country in which you initially provided the information. When we transfer your Data to India, we will protect that information as described in this Privacy Notice, as disclosed to you at the time of data collection or as described in our program-specific privacy notice.
Depending on which Data Protection Laws are applicable to you, you may have the right or choice to:

opt out of some collection or uses of your Data, including the use of cookies, pixels and similar technologies and the use of your Data for marketing purposes.
opt out of some collection or uses of your Data, including the use of cookies, pixels and similar technologies and the use of your Data for marketing purposes.
change or edit information submitted to us.
receive the Data you provided to us to transmit it to another company.
withdraw any consent provided or alter your preferences.
where applicable, lodge a complaint with your supervisory authority.

You may submit a request as described in the “How to Contact Us” section below. We will not charge you for any request. Where we are legally permitted to

Below, you will find additional privacy information that you may find important. Data Protection Laws, depending on your country, may include the following rights in relation to your Data:

Right to Confirmation and Access - the right to confirm our methods of processing and request

-copies of the information we hold about you at any time, or

-that we modify, update or delete such information.

Right to Correction - the right to have your Data rectified if it is inaccurate or incomplete.
Right to be Forgotten - the right to request that we delete or remove your Data from our systems.
Right to Restrict / Object to Our Use of your Data - the right to limit the way in which we can use it.
Right to Data Portability - the right to request that we move, copy or transfer your Data.
Right to Withdraw Consent – the right to withdraw your consent provided earlier.
Right to File Complaints – the right to raise complaints to a regulatory authority.

For information about managing your Data and promotional communications, please e-mail us at contact@globallygi.com / info@globallygi.com

It is important that the Data we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold it.

11. WHERE WE STORE DATA

Data collected under this Privacy Notice is hosted on servers located in India.

12. PROCESSING YOUR DATA

We take steps to ensure that the Data we collect under this Privacy Notice is processed according to the provisions of this Privacy Notice and the requirements of applicable law.

13. SECURITY

GloballyGi implements standard measures to protect against unauthorized access to and unlawful interception of Data. However, no internet site can fully eliminate security risks. GloballyGi endeavors to take all measures to protect the security, integrity and confidentiality of the Data against unauthorized breach and hacking. For the purpose of checking possible vulnerabilities and attacks, GloballyGi may conduct periodical internal review of data and security measures. However, the internet is not absolutely a secure environment, and we cannot ensure or warrant 100% security.
If you are provided with any identification code, password or any other piece of information as part of the security procedure adopted by us, you should treat such information as confidential and not disclose it to anyone including to other users. You are solely responsible for the activities that occur under your account including the confidentiality of your password and GloballyGi is not responsible for the same.

14. SEVERABILITY

If any court or competent authority finds that any provision of this Privacy Notice (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Notice will not be affected.

15. CHANGES TO THIS PRIVACY NOTICE

Our business changes constantly and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website and mobile application frequently to see recent changes The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and mobile application and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website or mobile application or first purchase of the products and/or services following the alterations. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
Your continued access to our physical premises, website or mobile application, following any such amendments to the Privacy Notice, will be deemed as an implicit acceptance of the Privacy Notice in its amended form.

16. HOW TO CONTACT US

To request to review, update, or delete your personal information or to otherwise reach us, please submit a request by e-mailing us at contact@globallygi.com .

17. GRIEVANCE REDRESSAL

For information about management of your Data please reach out to us at

Email: contact@globallygi.com

Address: GloballyGi Experiences Pvt Ltd.,

E-59, 1st Main, Manyata Residency,

Manyata Tech Park, Nagawara,

Bangalore - 560045.